Returns & Refunds

Your satisfaction is important to us.

If something isn't right, we're here to help.


Return Eligibility

Returns are accepted within 30 days of delivery.

Items must be:

  • Unused
  • Unopened
  • In their original packaging
  • In resalable condition

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • Photos of the item
  • A brief description of the issue

We'll work quickly to make it right.


Refunds

Once your return has been received and inspected, your refund will be processed to your original payment method.

Processing times may vary depending on your payment provider.


Need Help?

📧 braidayhair@outlook.com